Legal notices & GDPR

Definitions

Customer: any professional or competent natural person within the meaning of Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these General Terms and Conditions.
Services: GROUPE BONNEFON provides Customers with:

Content: All the elements making up the information on the Site, in particular text – images – videos.

Customer Information: Hereinafter referred to as “Information (s)” which corresponds to all personal data likely to be held by GROUPE BONNEFON for the management of your account, customer relationship management and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned site.

Personal information: “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law no. 78-17 of 6 January 1978).

The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).

1. Presentation of the website.

Pursuant to Article 6 of French Law no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the https://www.groupebonnefon.com website are informed of the identity of the various parties involved in its creation and monitoring:

Owner: SAS GROUPE BONNEFON Share capital: €380,000 VAT number: R71 440 297 505 – ZAC du Moulin Cassé, 13, rue du Moulin Cassé – 44340 Bouguenais – France
Publication manager: GROUPE BONNEFON – contact@groupebonnefon.com
The person responsible for publication is an individual or a legal entity.
Webmaster: ACID-Solutions – 7 passage Douard – 44000 Nantes – contact@acid.fr – www.acid.fr
Host: ovh – 2 rue Kellermann 59100 Roubaix 1007
Data protection delegate: GROUPE BONNEFON – rgpd@groupebonnefon.com

2. General conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

Use of the https://www.groupebonnefon.com website implies full acceptance of the general conditions of use set out below. These conditions of use may be modified or supplemented at any time, and users of the https://www.groupebonnefon.com website are therefore advised to consult them regularly.

This website is normally accessible to users at all times. However, GROUPE BONNEFON may decide to interrupt the site for technical maintenance purposes, in which case it will endeavour to inform users in advance of the dates and times of the intervention. The GROUPE BONNEFON website is regularly updated by GROUPE BONNEFON. Similarly, the legal notices may be modified at any time: they are nevertheless mandatory for users, who are invited to refer to them as often as possible in order to read them.

3. Description of services provided.

The purpose of the https://www.groupebonnefon.com website is to provide information about all of the company’s activities. GROUPE BONNEFON endeavours to provide information on the https://www.groupebonnefon.com website that is as accurate as possible. However, it may not be held liable for any omissions, inaccuracies or failures to update the information, whether caused by itself or by third-party partners supplying the information.

All information provided on the https://www.groupebonnefon.com website is given for guidance only and is subject to change. Furthermore, the information on the https://www.groupebonnefon.com website is not exhaustive. It is subject to changes having been made since it was put online.

4. Contractual limitations on technical data.

The website uses JavaScript technology. The website cannot be held responsible for any material damage linked to the use of the site. In addition, users of the site undertake to access the site using recent, virus-free equipment and with an up-to-date, latest-generation browser. The https://www.groupebonnefon.com site is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: no. 2016-679).

The aim is to provide a service that ensures the highest level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the case of infrastructure failure or if the Services generate traffic deemed to be abnormal.

The GROUPE BONNEFON and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment, particularly due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

GROUPE BONNEFON is the owner of the intellectual property rights and holds the rights to use all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of the GROUPE BONNEFON.

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

GROUPE BONNEFON acts as the publisher of the site. GROUPE BONNEFON is responsible for the quality and accuracy of the content it publishes.

GROUPE BONNEFON may not be held liable for any direct or indirect damage caused to the user’s equipment when accessing the https://www.groupebonnefon.com website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

GROUPE BONNEFON may not be held liable for any indirect damage (such as loss of market or loss of opportunity) resulting from the use of the https://www.groupebonnefon.com website. Interactive spaces (opportunity to ask questions in the contact area) are available to users. GROUPE BONNEFON reserves the right to delete, without prior notice, any content posted in this area that contravenes legislation applicable in France, in particular provisions relating to data protection Where applicable, GROUPE BONNEFON also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7. Management of personal data.

The Customer is informed of the regulations concerning marketing communications, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for collecting personal data

For Personal Data collected as part of creating the User’s personal account and browsing the Website, the party responsible for processing Personal Data is: GROUPE BONNEFON, represented by Daniel Bonnefon, its legal representative.

As the party responsible for processing the data it collects, GROUPE BONNEFON undertakes to comply with the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, once their consent has been collected, with full information on the processing of their personal data and to maintain a register of processing that is accurate. Whenever GROUPE BONNEFON processes Personal Data, GROUPE BONNEFON takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which GROUPE BONNEFON processes it.

7.2 Purpose of data collected

GROUPE BONNEFON may process all or part of the data:

– to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.

– to prevent and prevent computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed), etc.

– to improve browsing on the Site: connection and usage data, etc.

– to conduct optional satisfaction surveys on https://www.groupebonnefon.com: email address

– to carry out communication campaigns (sms, email): telephone number, email address.

GROUPE BONNEFON does not sell your personal data, which is therefore only used where necessary or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition

In accordance with current European regulations, Users of https://www.groupebonnefon.com have the following rights:

– right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users’ data right to block or delete Users’ personal data (article 17 RGPD), when it is inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or storage of which is prohibited

– the right to withdraw consent at any time (article 13-2c GDPR)

– the right to limit the processing of Users’ data (Article 18 GDPR)

– the right to object to the processing of Users’ data (Article 21 GDPR)

– the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)

– the right to define the fate of Users’ data after their death and to choose to whom GROUPE BONNEFON should communicate (or not) their data to a third party that they have previously designated.

As soon as GROUPE BONNEFON becomes aware of the death of a User and in the absence of instructions from the User, GROUPE BONNEFON undertakes to destroy the User’s data, unless it is necessary to keep it for evidential purposes or to meet a legal obligation.

If the User wishes to know how GROUPE BONNEFON uses his/her Personal Data, ask for them to be rectified or object to their processing, the User may contact GROUPE BONNEFON in writing at the following address Bonnefon Group – DPO, Bonnefon Group – ZAC du Moulin Cassé, 13, rue du Moulin Cassé – 44340 Bouguenais.

In this case, Users must indicate the Personal Data they would like GROUPE BONNEFON to correct, update or delete, identifying themselves precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on GROUPE BONNEFON by law, particularly with regard to the retention or archiving of documents. Finally, Users of the BONNEFON GROUP may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

GROUPE BONNEFON will not process, host or transfer the Information collected about its Customers to a country outside the European Union or recognised as “non-adequate” by the European Commission without informing the Customer in advance. However, GROUPE BONNEFON remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).

The GROUPE BONNEFON undertakes to take all necessary precautions to protect the security of the Information and in particular to ensure that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of Customer Information is brought to the attention of the GROUPE BONNEFON, the latter must inform the Customer as soon as possible and inform the Customer of the corrective measures taken. Furthermore, GROUPE BONNEFON does not collect any “sensitive data”.

The User’s Personal Data may be treated by GROUPE BONNEFON subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes set out above, the main people likely to have access to the data of Users of https://www.groupebonnefon.com are our customer service agents.

8. Incident notification

Despite the best efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. Consequently, we cannot guarantee absolute security. If we become aware of a breach of security, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the https://www.groupebonnefon.com website is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of https://www.groupebonnefon.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the https://www.groupebonnefon.com site.

8.1 Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, GROUPE BONNEFON uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, the BONNEFON GROUP takes all reasonable steps to protect them against loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags

The https://www.groupebonnefon.com site contains a number of hypertext links to other sites, set up with the authorisation of GROUPE BONNEFON. However, GROUPE BONNEFON is not in a position to check the content of sites visited in this way, and consequently accepts no liability in this respect.

Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and described below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. COOKIES

A “cookie” is a small information file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone) (“Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system and the date and time of access. Cookies are in no way likely to damage the User’s terminal.

https://www.groupebonnefon.com is likely to process information about the User’s visit to the Site, such as the pages consulted and searches carried out. This information enables GROUPE BONNEFON to improve the content of the Site and the User’s browsing experience.

Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure his browser so that it allows him to decide whether or not he wishes to accept them so that the Cookies are recorded in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is offered to them from time to time, before a Cookie is likely to be recorded in their terminal. GROUPE BONNEFON informs the User that, in this case, it is possible that the functionalities of its navigation software are not all available.

If the User refuses the recording of Cookies in their terminal or browser, or if the User deletes those saved there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when GROUPE BONNEFON or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, GROUPE BONNEFON declines all responsibility for the consequences linked to the degraded functioning of the Site and any services offered by https://www.groupebonnefon.com, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for GROUPE BONNEFON to record or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can modify their wishes regarding Cookies.

At any time, the User can choose to express and modify their wishes regarding Cookies. GROUPE BONNEFON may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site of https://www.groupebonnefon.com or in its mobile application and if the User has accepted the deposit of cookies in continuing to browse the Website or the mobile application of https://www.groupebonnefon.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of https://www.groupebonnefon.com. At any time, the User can nevertheless revoke their consent for https://www.groupebonnefon.com to deposit this type of cookies.

Article 9.2. INTERNET TAGS.

GROUPE BONNEFON may occasionally use Internet beacons (also called “tags”, or action tags, single-pixel GIFs, transparent GIFs, invisible GIFs and one-to-one GIFs) and deploy them through a specialist partner. web analytics may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages of the Site.

This technology allows GROUPE BONNEFON to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site. by the User.

The external service provider may possibly collect information on visitors to the Site and other websites using these tags, compile reports on the activity of the Site for the attention of https://www.groupebonnefon.com, and provide other services relating to the use of this and the Internet.

10. Applicable law and attribution of jurisdiction.

Any dispute relating to the use of the site https://www.groupebonnefon.com is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Nantes.